Terms and Conditions

CASTLE TRADING GENERAL TERMS & CONDITIONS

INTRODUCTION

These General Terms & Conditions (the “T&Cs” or “Agreement”) govern the rights and obligations in connection with the use of services provided by Tayside Fintech Solutions Ltd, trading as Castle Trading, a company incorporated in Scotland with company number SC809177 and registered office at 2/8 King James VI Business Centre, Friarton Road, Perth, Perthshire, Scotland, PH2 8DY (“Castle Trading,” “we,” “us,” or “our”), offered through the website www.castle.trading (the “Website”). Please read these T&Cs carefully. You are under no obligation to use the Services if you do not agree with or understand any section of these T&Cs, nor should you use the Services unless you fully understand and agree to them.

These T&Cs supplement the Castle Trading Agreement, under which Castle Trading grants you access to the Platform, and together constitute a binding contract between you (“you,” “your,” “User,” “Customer,” or “Trader”) and Castle Trading. In case of any inconsistency, the Castle Trading Agreement shall prevail.

(Castle Trading and the Customer, hereinafter each referred to individually as a “Party” and collectively as the “Parties”).

1. GENERAL PROVISIONS

1.1 By accessing, registering, using, or clicking “I agree” to accept the Services provided by Castle Trading, you confirm that you have read, understood, accepted, and agreed to be bound by all terms and conditions in these T&Cs, as well as Castle Trading’s Privacy Policy and AML/KYC Policy, available on our Website, effective from the date of acceptance (“Effective Date”).

1.2 You acknowledge that your access to and use of the Services may be restricted or prohibited by law in certain countries, and you undertake to access and use the Services only in accordance with applicable laws.

1.3 The Services consist of providing instruments for simulated trading in financial markets, access to virtual trading accounts (Castle Trading Accounts), and, from time to time, educational content, tools, or guides for Users, all in a simulated environment using virtual capital only.

1.4 You can order the Services through the Website by completing the appropriate registration or order form. After registration, we will email you login details for the Client Section and/or Trading Platform and grant access.

1.5 No Financial or Brokerage Advice: Castle Trading is not a broker, intermediary, agent, or advisor and has no fiduciary relationship or obligation to you in connection with any activities you undertake using our Services. We do not provide investment or consulting advice of any kind, and no communication or information provided is intended as investment advice. Castle Trading offers only virtual accounts for simulated trading, not live funded accounts, and is not regulated by any financial authorities, including the Financial Conduct Authority (FCA).

1.6 By agreeing to these T&Cs, you represent that you are at least 18 years of age and are not a resident of or accessing the Services from a Restricted Jurisdiction, as listed on our Website.

2. DEFINITIONS, EXPRESSIONS, AND ABBREVIATIONS

2.1 For the purposes of this Agreement, the following definitions apply:

2.1.1 “Calendar Day”: Every 24-hour day, including weekends and public holidays, based on UK time.

2.1.2 “Client Section”: The user interface on the Website for managing your account and accessing Services.

2.1.3 “Content”: The Website, Services, Client Section, Trading Platform, and all related data, texts, graphics, designs, or other materials.

2.1.4 “Customer,” “Trader,” “you”: A natural person entering into these T&Cs with Castle Trading.

2.1.5 “Daily Loss Limit”: The maximum allowable loss in a single trading day, as specified on the Website’s “Rules” page.

2.1.6 “Drawdown”: The maximum percentage loss allowed on an account, as defined on the “Rules” page.

2.1.7 “Forbidden Trading Practices”: Prohibited trading strategies or behaviors listed on the Website’s “Rules” page, including attempts to cheat or exploit the system.

2.1.8 “Profit”: The positive difference between the virtual account balance (with no open positions) and the starting virtual capital. All profits are simulated and not derived from real market trading.

2.1.9 “Reward”: A financial payout based on 80% of simulated profits, calculated and paid biweekly, subject to the rules in the Castle Trading Agreement.

2.1.10 “Services”: Simulated trading accounts, access to the Trading Platform, and optional educational content or tools, as described on the Website.

2.1.11 “Simulated Account”: A virtual account using simulated market feeds for trading without real funds.

2.1.12 “Trading Platform”: The electronic interface for performing simulated trades, accessible on mobile and PC.

2.1.13 “Virtual Capital”: Simulated funds provided for trading, with no real monetary value.

2.1.14 “Website”: www.castle.trading.

3. SERVICES AND INFORMATION

3.1 Castle Trading provides access to instruments for simulated trading in financial markets, virtual trading accounts (Castle Trading Accounts), and optional educational content or tools, all in a simulated environment using virtual capital. The data feed is a simulated version of market conditions with our own spreads and slippage.

3.2 Castle Trading’s obligation includes paying eligible Traders a Reward, calculated as 80% of simulated profits biweekly, subject to the Castle Trading Agreement and Website rules.

3.3 Traders must comply with these T&Cs, third-party terms (e.g., Paytiko, Coinbase, Blockbee), applicable laws, and the rules on the Website’s “Rules” page.

3.4 Castle Trading does not provide Services to individuals who: (i) reside in or are nationals of Restricted Jurisdictions (Burundi, Central African Republic, Cuba, Congo Republic, Crimea, Democratic Republic of Congo, Eritrea, Guinea, Guinea-Bissau, Iraq, Iran, Laos, Liberia, Libya, Myanmar, North Korea, Papua New Guinea, South Sudan, Sudan, Somalia, Syria, Vanuatu, Venezuela, Yemen); (ii) are subject to international sanctions; or (iii) have a criminal record related to financial crime or terrorism.

3.5 All data provided through registration, order forms, or the Client Section must be complete, true, and up-to-date. You must notify us of any changes immediately. Castle Trading is not obligated to verify data and may rely on your provided information.

4. TRADER’S OBLIGATIONS

4.1 The Trader shall:

Provide all necessary cooperation and information required by Castle Trading.

Comply with applicable laws and the Website’s “Rules” page.

Ensure their network and systems meet Castle Trading’s specifications.

Be solely responsible for procuring and maintaining internet connections and equipment (mobile or PC) to access the Trading Platform.

5. SYSTEMS ACCESS – USER RIGHTS & OBLIGATIONS

5.1 Subject to compliance with these T&Cs and the Castle Trading Agreement, Castle Trading grants the Trader a non-exclusive, non-transferable right to use the Services.

5.2 The Trader shall:

Use one Client Section per Trader, with no sharing of login details.

Keep passwords secure, changing them bi-annually or upon Castle Trading’s request.

Not transmit viruses or unlawful, harmful, or discriminatory material via the Services.

5.3 Traders must obtain compatible equipment and software (e.g., internet connection, web browsers) at their own risk and expense. Castle Trading does not guarantee compatibility with specific devices or software.

5.4 Any attempt to cheat or exploit the Trading Platform, including but not limited to latency arbitrage, prohibited trading practices, or system manipulation, will result in immediate account termination without refund or compensation.

6. LEGAL & REGULATORY

6.1 The Trader acknowledges:

Castle Trading’s Services are not investment services or activities under financial regulations, and we do not provide trading instructions, advice, or manage real funds.

All trading is simulated, using virtual capital with no real funds involved.

Castle Trading is not regulated by any financial authorities, including the FCA, and Traders are not entitled to regulatory protections.

Simulated profits may not reflect real market outcomes, and past performance is not indicative of future results.

Rewards are paid from Castle Trading’s own funds, generated through fees and other revenue, not real market trading.

6.2 Castle Trading is not responsible for trading activities outside our Services, even if using our Platform’s data or tools.

7. PAYMENT TERMS

7.1 Fees for accessing Castle Trading Accounts (except Demo Accounts) are set out in the Castle Trading Agreement and on the Website. Demo Accounts are free but ineligible for Rewards.

7.2 Fees are payable via card (facilitated by Paytiko) or cryptocurrency (via Coinbase, Blockbee) and are non-refundable, except if no trades have been placed on the account.

7.3 Castle Trading reserves the right to unilaterally change fees or Service parameters at any time.

7.4 Fees are considered paid when credited to Castle Trading’s account. Non-payment may result in order cancellation.

8. CLIENT SECTION AND TRADING PLATFORM

8.1 Only one Client Section is permitted per Trader. Virtual capital amounts cannot be transferred or combined between accounts.

8.2 Access to the Client Section and Trading Platform is protected by login details, which must not be shared. Traders are responsible for all activities in their Client Section.

8.3 Castle Trading is not responsible for Service unavailability due to maintenance, upgrades, or other reasons, nor for loss of data uploaded to the Client Section or Trading Platform.

8.4 Traders may request Client Section cancellation by emailing support@castle.trading. Refunds are available only for non-traded accounts within 14 days of purchase, subject to applicable consumer laws.

9. PROHIBITED PRACTICES & STRATEGIES

9.1 Traders must adhere to the trading rules and Forbidden Trading Practices listed on the Website’s “Rules” page. Violations, including attempts to cheat or exploit the system, will result in:

Removal of violating trades from the trading history.

Exclusion of results from Rewards calculations.

Immediate account termination without refund or compensation.

9.2 Castle Trading reserves the right to determine, at its discretion, what constitutes a Forbidden Trading Practice or cheating attempt.

10. CASTLE TRADING’S OBLIGATIONS

10.1 Castle Trading undertakes to provide Services with reasonable skill and care, subject to these T&Cs.

10.2 Castle Trading does not warrant uninterrupted or error-free Services, nor compatibility with specific equipment or software. Delays or failures due to internet connectivity are the Trader’s responsibility.

11. DISCLAIMER – SIMULATED PERFORMANCE

11.1 Simulated trading results do not represent real trading. Virtual trades may under- or over-compensate for market factors like liquidity or slippage. Simulated leverage magnifies both gains and losses, and Traders bear all risks.

12. LIMITATION OF LIABILITY

12.1 THE SERVICES AND CONTENT ARE PROVIDED “AS IS” WITH ALL ERRORS, DEFECTS, AND SHORTCOMINGS, AND USE IS AT THE TRADER’S SOLE RESPONSIBILITY AND RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASTLE TRADING DISCLAIMS ALL STATUTORY, CONTRACTUAL, EXPRESS, AND IMPLIED WARRANTIES, INCLUDING QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12.2 TO THE EXTENT PERMITTED BY LAW, CASTLE TRADING IS NOT RESPONSIBLE FOR ANY HARM, INCLUDING INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, DATA LOSS, OR PROPERTY DAMAGE ARISING FROM USE OF THE SERVICES OR RELIANCE ON ANY CONTENT. CASTLE TRADING IS NOT RESPONSIBLE FOR THIRD-PARTY PRODUCTS OR SERVICES USED WITH THE SERVICES. ANY LIABILITY INFERRED BY A COURT OR AUTHORITY IS LIMITED TO £10,000.

12.3 Castle Trading may modify, replace, or remove Service elements at any time without compensation.

12.4 Castle Trading is not responsible for Service failures due to technical issues, force majeure (e.g., natural disasters, war, pandemics), or legal obligations.

12.5 Castle Trading is not responsible for statements by employees or representatives interpreted as investment advice.

13. INDEMNITY

13.1 The Trader shall indemnify and hold harmless Castle Trading against claims, losses, damages, expenses, and costs (including legal fees) arising from the Trader’s breach of these T&Cs or applicable law, except to the extent caused by Castle Trading’s negligence or fraud.

14. TERM AND TERMINATION

14.1 These T&Cs are effective indefinitely until terminated.

14.2 Either Party may terminate without reason by written notice, effective upon delivery. Accounts will be closed immediately, and trades terminated.

14.3 Castle Trading may terminate immediately if:

The Trader breaches the Website’s “Rules” page or engages in Forbidden Trading Practices.

The Trader attempts to cheat or exploit the system.

The Trader provides false or outdated information.

The account remains inactive for over 30 days.

14.4 Upon termination, Traders lose access to the Client Section and Services without compensation or refund, except as required by law.

15. DATA AND INTELLECTUAL PROPERTY

15.1 Personal data is processed per the Castle Trading Privacy Policy.

15.2 Castle Trading owns all rights, title, and interest in trading data, the Trading Platform, and Content. Traders are not entitled to remuneration for data use by Castle Trading.

15.3 Castle Trading is not responsible for storing or retrieving Trader data.

16. CONFIDENTIALITY AND IP PROTECTION

16.1 Traders shall not disclose Castle Trading’s Confidential Information (e.g., Platform details, performance data) to third parties, except as required by law.

16.2 Traders shall not copy, modify, reverse engineer, or distribute any part of the Services, Platform, or Content.

17. VARIATION

17.1 Castle Trading may vary these T&Cs at its discretion, effective upon notification, acceptance, or continued use of the Services.

18. ASSIGNMENT

18.1 Traders may not assign or transfer rights under these T&Cs without Castle Trading’s consent.

18.2 Castle Trading may assign or transfer its rights at any time.

19. NOTICES & COMMUNICATION

19.1 Communications from Castle Trading will use the Trader’s registered email. Traders must use support@castle.trading for communications.

20. COMPLAINTS & DISPUTES

20.1 Complaints may be filed at support@castle.trading. Castle Trading will acknowledge and resolve complaints within 30 calendar days. Unresolved complaints may allow withdrawal from these T&Cs.

21. ENTIRE AGREEMENT

21.1 These T&Cs, the Castle Trading Agreement, Privacy Policy, AML/KYC Policy, and Website disclosures (e.g., “Rules” page) constitute the entire agreement between the Parties.

22. GOVERNING LAW & JURISDICTION

22.1 This Agreement is governed by the law of Scotland. The courts of Scotland have exclusive jurisdiction over any disputes arising from these T&Cs.

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